This attitude comes from a lack of knowledge about how coupons work. If you’re here reading my blog, you probably know how coupons work. Here’s a quick reminder for all of us… It makes me crazy that people have this mindset that people who use coupons are abusing the system. I hate that. As long as you are an honest couponer, using legit coupons and following the store rules, then you are doing no such thing. Abuse comes from illegal photocopies, stacking two manufacturer coupons on one item, and so forth. That is true abuse of the system. Most of us? We are just honest people looking for a good deal. And in the end? The store wins. The store wins BIG by catering to couponers. Let me show you what I mean. . . When I shop at Publix, I use the trick of buying multiple moneymakers to build up overage to afford the items I need. This helps reduce my out of pocket expense. Do I need 10 bottles of Aleve? 8 Rolls of J&J gauze? 10 boxes of Phazyme? Not right at the moment, and I certainly wouldn’t walk into Publix and pay for all of that with cash. So Publix makes a higher profit by selling to me than the average person who runs in for a few things. My most recent shopping trip: For Items I use regularly that I stockpiled or needed (eggs, Morningstar, fruit, etc) For Moneymakers: For this scenario, we’ll go with an 80% return on BOGOs BUT If I wasn’t a couponer, and only bought the items I needed/wanted, and we’re assuming I am still stockpiling… The store would have made $120.62, losing $17.60 in store coupons, BOGOs and doubles. Now. Which stores was it that wanted to turn away the couponers????
*If a coupon is difficult to read/scan at the fault of the manufacturer/design, the store can charge the manufacturer even more for the handling of these q’s.
*Most Clearinghouses are huge conveyor belts that scan coupons to tally the reimbursement value, so that cashier that agrees to “give it to you for free, shouldn’t that be enough?” by marking your $1 coupon down to $.75? Just made $.25 for the store. That huge scanner doesn’t pay a single inkling to that little $.75 the cashier wrote on your coupon.
*Stores even get reimbursed postage for the cost of shipping the coupons to the clearinghouse.
Doubling/Tripling coupons: A gimmick to get you in the door. The store eats the cost of doubles/triples. They consider it worthwhile if it causes you to shop there rather than at… Wal-Mart.
Competitor Coupons: This is truly a loss for a store. There is no reimbursement value for competitor coupons. Like doubling/tripling, accepting competitor coupons is a gimmick to get you in the doors to buy all your other items at their store rather than the competitor. Stores that accept competitor coupons are using a brilliant marketing strategy. They are counting on you wanting to buy all your items in one place, and hoping that if you have a competitor’s coupon that you can use at their store, you’ll stick around for the other things as well.
Store Coupons: Store coupons are a little tricky to define. Let’s take Publix as an example. Regular Publix shoppers will notice that those Advantage Buy Flyers have coupons and sales that rotate on a regular basis. One that appears often is the $6/2 Sundown Vitamins coupon. The CEO of Publix may be a nice guy, but he’s not browsing the local store looking for things to give away. I promise.
What happens is, some head honcho at Sundown gets together with some head honcho at Publix and they strike a deal. The value could be based on number of coupons redeemed, or number of stores that run the sale. Specifically for Publix, the most recent numbers show that Publix is getting reimbursed approximately 75-80% of the Store coupons’ face value. So don’t let anyone say to you “Publix doesn’t get reimbursed for these” “We can’t give it to you for free” “We can’t pay you to take it”. Because that shows lack of knowledge of how these q’s work.
BOGO deals (Publix): You may not be aware of this, but like the store coupons, sales like the Mega sales at Kroger and BOGO sales at Publix are also marketing ploys that are reimbursed by the manufacturer! If Publix is selling Scrubbing Bubbles BOGO at $3.99/ea, that means, you, the consumer, will pay half price for the item, or $2.00. At the end of the sale, Publix tells Johnson and Johnson, hey, we sold 100 bottles of Scrubbing Bubbles, costing us $199, now pony up. And Johnson and Johnson PAYS Publix for running the special and promoting the product. It is another form of advertising. Most recent numbers show that BOGO sales at Publix are reimbursed at approximately 70-80%.
ETA: It occurred to me I failed to mention rainchecks. Rainchecks are another loss for a store. The store is reimbursed the difference of the sale to the store, but if a raincheck is issued, the store is the one to eat the cost when you do use the raincheck. The manufacturer will cover the “deal” for the week the item is on sale, but the store is responsible for keeping the items in stock. If a store has to issue a raincheck, then the amount of discount given is lost since it is beyond the sale week. This is a reason you will have limits enforced on rainchecks.
Total Cost: $125.61
Total store coupons: $5
Total Mq’s: $64.15
(Quantity of mq’s presented: 51: $4.08 handling fees)
Total doubles: $4.50
Total BOGO: $60.49
Total cost: $108.96
Total store coupons: $103
Total Mq’s: $82
(Quantity of mq’s presented: 41: $3.28 handling fees)
So, for this trip, after reimbursement, the store will have received approximately $288.50, losing $38.20 in store coupons, doubles and BOGOs.
I’ve Been Thinking…
A HUGE thank you to Brandy at I Prefer Publix for writing this article and allowing us to repost it. Just last week, I had a problem with someone adjusting down a coupon and not giving me the overage. Every time that happens, I get so annoyed, thinking it’s not fair that Publix gets that overage vs. me. From now on, though, I’m going to speak up. Read on to find out how to get what you deserve when using coupons.
One of the things that bugs me the most about being a couponer is that people (and by people I mean, cashiers, managers, other customers) think I am getting away with something, ripping off the store, cheating the system, some even say I am stealing. And it makes me furious.
Very interesting. I don't have a Publix – I do my shopping at Meijer and sometimes Wal-Mart. I am assuming the same principals are in place for these stores? I'm a newbie at couponing, and the only time I've had coupons with overage was at Wal-mart. One cashier allowed the overage, the next shopping trip (different cashier) she didn't allow the overage.
Wow. Great post.
Love this post. It really helps to see all the examples, too. I really hate when I get the crooked eye and sighs with my coupon transactions. I have learned a lot about myself and how to be more assertive and patient since I started couponing. Still, it does get to me. One question (re publix): I've noticed that if I am doing a shopping trip where almost every item (if not every item) has 1-2 coupons stacked, the cashier's register will beep towards the end and not accept any more coupons. I politely tell them all the coupons should work and to get a manager. They do (some nervous to get the manager, but others fine with this). The manager usually just turns the key and we proceed. However, there have been a few times the manager is totally confused and starts trying to figure out what's wrong. I still end up getting to use them all, but just wonder what's going on. I think the registers aren't set up to take 2 coupons per item. No fillers needed at publix (right?) This is just the one issue I run into more and more as I'm getting better and better with selecting items based on sales and coupons I can use for my shopping trip. I just wish I knew..anyone know?Sorry so long. Didn't plan this comment to go on and on…
Great article. Thanks for stopping by my blog.
Hi Jenny! There are two reasons the register might be beeping:1. You have more coupons than items2. You have >$50 in couponsWhenever either of those happens, the register will beep and a manager will have to override it with their key. There isn't much you can do about it if you have >$50 in coupons, but if you have a coupon:item issue, you can always throw in fillers- I favor the $.10 packs of Koolaid mix
Or, I just buy items I know I won't have coupons for, like milk, fruit, etc. Hope that helps! Thanks for your comment!
Thanks! Yes, that's probably the two reasons I have been getting beeped and needed a mgr to ok it. I wasn't sure about the need for fillers. Sometimes I just run into to do the best deals of the week before even getting our other stuff that is needed. I'll be sure to put a few fillers in. And well about the $50 in coupons..that's a good problems to have
thanks so much!
Hi, Thanks so much for sharing all this information with us. I am going to start doing this too. Will be back soon for more tips. Cheers, Lia
Wow, there is a lof of great info in your post. Thanks for sharing those helpful tips!-Aimee
Jenny- yes, the register is set to allow one coupon per item, it doesn't know if you're using a store or manufacturer coupon. So once you get past the number of items you have, the register will beep. Simply telling the cashier that you have more coupons than items due to your store and competitor coupons so you'll need a manager override. Oh, and there is no longer a $50 threshold at Publix- in fact, that I can tell, there is no threshold for amount of coupons any more (this changed mid 2009!). makes my life a lot easier.
-brandy
Another tip, if you're using competitor coupons, is to have them add them up as one entry, so "$10 in competitor coupons" rather than ten x $1.00. That's one coupon, rather than ten. My store prefers this because it's faster and less beeps that way.
Thanks, Brandy. I appreciate all the info and tips
I'll have to see next time if the cashier would do a sum up on competitor coupons to make the transaction go better. Most times, the cashiers are pretty good. Even the one yesterday was pleasant, but jokingly asked, "why did you pick me?" My answer, " guess just your luck..lol with a smile." She likes to ring coupons up as each item is being scanned, which is fine by me, but she dropped the stack and started to shuffle them around before I had time to let her know I had them in order already. Just wondering if this is now the standard in order to make sure the coupons match purchase type and count. If so, I'll be sure to line up my groceries in order of my stack, so it doesn't take 20 minutes+ to check out
Thanks for the post, great info! I always get frustrated because the cashiers are nicer to the people using EBT cards than coupons.
Thanks for posting this! I have linked to it from my blog in a post about couponing! Take care!